Tuesday, May 5, 2009

Here's what's next!

In an earlier post I proposed the question: What's next?

My answer was to point out that the fundamental elements of what has made Laystrom a successful business for over 50 years do not change just because the stock market is up this week or down the next. Strategic planning, strength through diversify, and strong customer service remain valid foundations for growth and prosperity.

With this in mind I can say that change is not only good, it is important. What is most important is what changes are made and how they are made. The core principles do not change, but many peripheral elements must, by necessity, shift and reset over time. What is most important is to manage change and maintain focus on customer needs and expectations.

As we relocate our Elk Grove operation and reshape our Chicago facility, we are actually improving our on time delivery! We are managing the diverse and complex needs of over 100 customers in 20+ different markets and managing our own strategic initiatives too!

Up next will be an online auction to clear out some space and enable us to improve product flow, implement efficiency directives and put ourselves in a position of strength as the economy around us recovers and expands.

Colin

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